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Terms & Condition

  • Terms & Condition

Terms and Conditions UK

Wa-Courses (hereafter referred to as the “company”, “Wa-Courses”, “we”, “us”, and “our”) provides www.wa-courses.com. We encourage prospective clients to read Wa-Courses terms and conditions, prior to any purchases.

Definitions

  1. The “Company”, “Wa-Courses”, “We”, “Us”, “Our” – this refers to Wa-Courses with a registered office in the United Kingdom
  2. “Client”, “Your”, “You” – this refers to the individual purchasing from Wa-Courses that intends to attend a training event.
  3. “Booker” – this refers to the person making the booking with Wa-Courses, on behalf of a client attending the course.
  4. “The Website” – this refers to the www.wa-courses.com.
  5. “Terms and Conditions” – this refers to the terms of usage and conditions under which all purchases are pursued and the website is utilised.
  6. “Booking Form” – this is an agreement between Wa-Courses and its clients, with regard to prospective delivery of services.
  7. “Joining Instructions” – this refers to a set of instructions that are given to clients upon receipt of payment, regarding event-related details.
  8. Prices:
  1. All pricing quotations are only valid for 7 days from the date that they are first sent to the client. All prices are subject to change due to the dynamic nature of our business and of the training industry.
  2. If a third party vendor, certification body, or service provider alters their examination fee or material cost, The Wa-Courses the right to adjust the relevant training course prices to reflect such alterations.
  3. Training event prices listed on correspondence, brochures, leaflets, and materials belonging to Wa-Courses are not legally binding due to anticipated price fluctuations; they are advisory at the time of public dissemination and do not constitute as part of a legal agreement.
  1. Payments:
  1. The course fee(s), if VAT included, are payable in full immediately upon receipt of the invoice. Clients wishing to make payments made from non UK accounts or credit cards must be responsible for all bank charges in relation to the overseas transactions.
  2. Without prejudice or distortion to alternative rights listed, Wa-Courses will impose a late payment charge of 8% over the Bank of England base rate. Payments can be made by major credit and debit cards, including American Express, inclusive of credit card charges.
  3. All company credit card payments will incur a card surcharge of 2.99%, except for payments made via American Express, which will incur a surcharge of 3.99% 
  4. Where a Purchase Order is issued, it must clearly state the purchase order number, course dates, full Invoice amount, and contact details for invoicing. When more than one course is booked on the same booking form, full payment for all courses is required immediately upon confirmation before the commencement of the first course unless stated otherwise by a sales representative of Wa-Courses.
  5. Once a partial or full payment has been processed, over the phone or on the website by the following methods: Debit Card, Credit Card, American Express, Cheque or Bank transfer, the Client will adhere to Wa-Courses terms and conditions, irrespective of a booking form having been signed. 
  6. It is the responsibility of the Client to ensure that the person that approved the purchase of a product has the correct purchasing authority.
  7. Cancellations:

Cancellations made by Wa-Courses 

Wa-Courses reserves the right to cancel, move, and reschedule a training event or course due to circumstances that are beyond Wa-Courses control, such as trainer illness or low attendance. Reasonable efforts will be made to contact and notify clients of any alterations to their training event or course. If a training event is cancelled, Wa-Courses will either re-allocate Clients on to future training events with the Client’s consent, offer Virtual training events, or offer a full refund of the pre-paid course fee. 

     Client Cancellations

  1. Except for instances provided under Clause 3, “Cancellations made by The Wa-Courses”, the following cancellation fees will be imposed on all bookings, dependent on the number of days notice provided to Wa-Courses. If you need to make a cancellation, please notify Wa-Courses via email to the following email address – admin@wa-courses.com
  2. All cancellation and rescheduling fees are due immediately via debit or credit card.
  3. All cancellations made between 0-30 days prior to the course start date, are subject to a 100% cancellation fee, based upon the full course fee (+ VAT) if included in the purchase, which must be paid in full upon cancellation.
  4. All cancellations that are made between 31-40 days prior to the course start date, are subject to a 75% cancellation fee, based upon the full course fee (+ VAT) if included in the purchase, which must be paid in full upon cancellation.
  5. All cancellations that are made between 41-50 days prior to the course start date, are subject to a 25% fee, based upon the full course fee (+ VAT) if included in the purchase, which must be paid in full upon cancellation.
  6. Re-scheduling courses or exams:
  1. Re-scheduling courses or exams with less than 30 days notice prior to the course start date, will result in a 75% charge of the full value of the course booked, in addition to the prior invoice inclusive of VAT if included in the purchase.
  2. Re-scheduling courses or exams between 31-40 days prior to the course start date, will result in a 50% charge of the full value of the course booked, in addition to the prior invoice inclusive of VAT if included in the purchase.
  3. Re-scheduling courses or exams between 41-50 days prior to the course or exam start date, will result in a 25% charge of the full value of original booking, in addition to the prior invoice inclusive of VAT if included in the purchase.
  4. Refunds:
  1. When a refund is issued to the Client by Wa-Courses, the refund may take up to a maximum of 20 working days to be processed. Refunds will be processed using the same payment method that the original payment was made. Deposits and banking fees are non-refundable unless stated otherwise by the Client.
  2. Wa-Courses will not be liable for any fluctuation in exchange rates or bank charges for overseas refund transactions.
  3. Course examination vouchers are non-refundable.
  4. Where a customer has outstanding monies, any refunds granted will be offset against any outstanding monies.
  5. Changes to Courses:
  1. Wa-Courses reserves the right to change any part of a published course; if this is caused by circumstances beyond our control. Wa-Courses reserves the right to cancel or reschedule any course and will advise the Client as soon as the change is known. Wa-Courses will use all reasonable endeavours to avoid changes of this nature.  For any courses that are rescheduled due to unforeseen circumstances (such as trainer sickness/ low course attendance), every endeavour will be made to provide a replacement trainer or to reschedule the course and we will offer Clients a variety of options to pursue their training programme; however, should the offered alternative not be an acceptable option for the Client, a full refund will be issued.
  2. Contents of course timetables are intended for general guidance only and serve as an advisory purpose only. Any typographical errors including pricing or omission in any website, sales literature, administrative documentation, course materials, or other documents are subject to change without any liability on the part of Wa-Courses.
  3. The course information, including the course, date, and venue, pre-coursework, maps and directions, will be advised upon the receipt of payment, in the form of joining instructions. Wa-Courses reserves the right to change the venue, for circumstances that are beyond our control, and will advise the Client as soon as the change is known. Wa-Courses cannot be held liable for out of pocket expenses due to cancellations or alterations to the course venue, that are out of our control.
  4. Course Materials:

If for any reason (including but not limited to transit delays beyond the control of Wa-Courses) courseware does not arrive on time for the course we will commit to replacing it at the earliest opportunity and make best endeavours to make temporary materials accessible, as required, to continue the learning programme. Refunds will not be granted for transit-related delays beyond the control of Wa-Courses.

  1. Non-Attendance:

Non-attendance of any course for any reason whatsoever is deemed to be a cancellation without notice and payment is due in full. A multiple course booking is when more than one course is confirmed that may make up part of a certification. Part attendance of a Course is when a Client does not continue to the full course completion. In this situation the Client will not be entitled to any refund for courses or part of courses that were not attended, this will be deemed as non-attendance.

  1. Course Suitability:
  1. The booker accepts that it is their responsibility that the course booked is suitable for the requirements and abilities of the clients attending. Wa-Courses employees may recommend courses or learning solutions, however, the assessment and the final decision concerning the suitability of the course is the Client’s responsibility. In cases where we have made recommendations, we do so in good faith and will not be wilfully misleading.
  2. All public and onsite training courses are delivered only in English unless specified otherwise and all Clients must be sufficiently proficient in the English language prior to attending the course.
  3. Admission:

Wa-Courses reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable for the training programme.

  1. Booking on behalf of the Client:

In all cases the booker must bring these terms and conditions to the attention of Clients attending the event, if booking on their behalf. It is the booker’s responsibility to ensure that the Clients receive all the relevant information including the joining instructions, course and venue updates and that they meet the eligibility and published prerequisite requirements.

  1. Onsite Training on a Client Specified Site:

It is the Client’s responsibility to provide all facilities, equipment, and setup required for the trainer to deliver the training. Wa-Courses reserves the right to cancel or discontinue the course if, in the Trainer’s opinion, the venue, equipment, or conditions are unsuitable.

  1. Onsite and Trainer Expenses:
  1. Trainer expenses for private, onsite, or closed courses will be charged as agreed at the time of the course booking, as stated on the Booking Form.
  2. A fixed rate for the training expenses will be applied. An example of expenses can be viewed in our  
  3. E-Learning, Online Learning:
  1. Course enrolment, fees, and log-in credentials are strictly non-transferable, non-cancellable, and non-refundable. Fair Usage Policy and Intellectual Property Rights apply to the access of study materials and prohibition of material dissemination.
  2. Wa-Courses reserve the right to restrict access based on operational requirements including bandwidth consumption to ensure fair access to all learners. Access to e-learning/online products is granted for 6months from the date of purchase. If you require an extension, please contact admin@wa-courses.com to obtain an extension quotation.
  3. Whilst Wa-Courses endeavours to ensure that the information on the online platform is correct, we do not warrant the accuracy and completeness of the materials on the site and we make changes to the e-learning/online content from time to time, without notice. Wa-Courses reserves the right to change or alter course content from that which is published in order to maintain the high quality of the learning. All e-learning examinations are valid for 90 days from date of purchase.
  4. Copyrights:

All intellectual property rights for all course materials shall remain the property of Wa-Courses. The Client agrees not to reproduce, disseminate, sell, hire, lend, or copy the course materials or use them except for the purpose of personal reference. Wa-Courses warrants that it will not knowingly include any copyright material in its course materials without licence, consent, or attribution.

  1. Intellectual Property:
  1. Wa-Courses is a registered trademark.
  2. The website, including content, design, organisation, layout, and software code are subject to copyright and intellectual property rights that are owned by Wa-Courses.
  3. The re-use of illustrations, photographs, diagrams, or videos featured on Wa-Courses website, without attribution, is prohibited under all circumstances. The deletion or alteration of proprietary rights, including copyright and trademarks, is prohibited under all circumstances.
  4. All products and services of Wa-Courses without limitation are protected by international copyrights, trademarks, and are subject to intellectual property rights. Therefore all intellectual property belongs to Wa-Courses, its related companies, its affiliates, or suppliers.
  5. The use of Wa-Courses name or logo is prohibited under all circumstances, unless prior written consent is obtained from the Company.
  6. Wa-Courses does not accept responsibility for intellectual property used during any training provided that does not show an affiliation to Wa-Courses. Any intellectual property used in a training course, including the course itself, is protected by limitations laid out in international copyright law, and is subject to intellectual property rights.
  7. If we are making a bespoke course, we require a predefined specification to adhere to. In the absence of such predefined specifications, we will adhere to our own guidelines of what we view as “fit for purpose”. If no specification was provided, Wa-Courses shall not be held responsible for any losses incurred as a consequence of the provided service.
  8. You may not copy, sell, reproduce, distribute, download, modify, display or prepare derivative works based on, repost, transmit, or otherwise use any of the intellectual property of Wa-Courses website or course materials. The information on this site is provided “as is” and without any warranties.
  9. Wa-Courses does not accept responsibility of content of any third party sites that may be referenced by Wa-Courses. The following activities are strictly prohibited: use of robots, material dissemination, other automatic device or manual process to monitor or copy the site of any of its content or the replication of this site to any server.
  10. Warranty & Liability:
  1. Wa-Courses liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course out of which the loss or damage has arisen. Wa-Courses will not accept liability for personal injury that incurs during our training courses caused by the negligence of any third party. Wa-Courses will not be liable for indirect, special, or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.
  2. Wa-Courses will not be responsible for any damage resulting from any computer viruses arising from software installed on a Client’s computer systems.
  3. Personal Belongings:

Personal belongings or items belonging to a Client that are brought into a training course by the aforementioned Client, are the sole responsibility of the Client. Wa-Courses accepts no responsibility for the items or any loss or damage that may occur during the course.

  1. Non-Solicitation:

For 12 months following either the invoice date or the date of course delivery, of any contract carried out for the Client by Wa-Courses or an associate company of Wa-Courses, the Client, will not directly nor indirectly employ or solicit for employment any employee of Wa-Courses. If the Client breaches this clause, Wa-Courses shall be entitled to recover from the Client a fee of 50% of the gross annual salary of the employee of Wa-Courses solicited for employment.

  1. Assignments:

Wa-Courses may assign its interests in all or part of this agreement. The Client may not assign or transfer this contract without the express written permission of a Director of Wa-Courses.

  1. Deviation:

No deviation from these terms and conditions will be allowed without the express written permission of a Director of Wa-Courses. No communication either verbal or printed on our websites will override these Terms and Conditions. If, in any case, any of these conditions shall be held to be invalid or shall not apply, the contract and the other conditions shall remain in force and effect. These Terms and Conditions override all terms raised on a PO by a client.

  1. Force Majeure:
  1. Wa-Courses shall not be in breach of this contract if the provision of services are delayed or cancelled or reduced through any circumstances beyond its reasonable control, including acts of God (including but not limited to, fire, flood, earthquake, storm, snow, hurricane, or other natural disaster), sickness, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout, or interruption or failure of electricity or telephone service.
  2. Clients must ensure that they can attend the training courses that they are scheduled to attend. Wa-Courses will not be held liable, financially or actually, for their non-attendance, whatsoever the reason may be.

23 Disclaimer:

Any advice or information on this website is for purposes of education only. We are not authorised as a financial advisor but only as a training organization and so by viewing any material or using the information within this site you agree that this is general education material and you will not hold any person or entity responsible for loss or damages resulting from the content or general advice provided here by Wa-Courses. Decisions based on information contained herein are the sole responsibility of the visitor.
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